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Channel: Videos Archive - Internet Retailing
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Getting the returns experience right – Catherine Woolfe, Collect+

What are the opportunities for retailers around returns? Catherine Woolfe outlines what they are and how the Collect+ model could help before considering the future outlook for returns.

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Achieving success with cross-border eCommerce

This presentation will discuss these challenges, and look at some of the best practices used by retailers today to successfully streamline and grow their cross border business. (more…)

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How to deliver on the customer proposition

In this presentation Mark Anderson, Business Development Manager of Metapack [IRDX VMEP] discusses the challenges and opportunities in delivery and the final mile using multiple couriers.

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Driving growth through the adoption of GS1 standards

In this presentation David Smith will provide an overview of how GS1 standards can support omni-channel trading and the importance of accurate product data in helping consumers make more informed...

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System Integration is Dead

Ed Bradley of Virtualstock takes you on a data journey in this Supply Chain jumpstart and reveals exactly why he thinks system integration is dead.

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Stock accuracy and visibility for the multi-channel retailer

In this presentation Marco Malaihollo explains how today’s customers don’t talk about ‘multi-channel’ or ‘omni-channel’. But they do expect a seamless, consistent experience regardless of how and where...

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One size…doesn’t fit all

Charles Binks gives an overview of the UK property market and the challenges faced when designing and acquiring a new fulfillment centre. Knight Frank – Why we are qualified to present on this topic: -...

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Creating a friendly International buying experience

Luke Davids is the UK Director of i-Parcel, in this presentation he discusses how to make your ecommerce service truly cross-border.

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Convert abandoned carts in the “golden quarter”

Want to up your Christmas sales by 5%? James Critchley and Tim Renew from CloudIQ offer three tops tips to help SMEs reclaim abandoned shopping carts in the run up to Christmas using the power of email...

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Top 10 tips for the ultimate eCommerce warehouse

Surfdome.com installed PeopleVox’s warehouse management system in 2012. This was to facilitate a move from a warehouse they had out-grown, in Wembley, to a new 97,000sq ft warehouse in Wellingborough....

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Optimising your search advertising for Christmas

Black Friday and Cyber Monday may be behind us, but there are still many more shopping days to go to Christmas and there is everything to play for in e and m-commerce. Here Jon Myers, VP & MD Marin...

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Internet Retailing Conference 2013 Highlights

Highlights from the Internet Retailing Conference, Novotel, 16 October 2013 with keynotes from Laura Wade-Gery (M&S), Ilan Benhaim (Vente-Privee) and Sir Stuart Rose (Ocado/Dressipi).

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What does Cyber Monday tells us about the year ahead?

The results are in and the data analysed: but what can retailers learn from Cyber Monday digital shopping habits to make the most of 2014? IBM’s Retail Multichannel and Smarter Commerce Consultant...

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Internet Retailing Conference – we speak to Simon Taylor from Certona

Certona, specialists in omni-channel personalisation, were an integral part of this year’s conference as track sponsors and as exhibitors. Simon Taylor said that their key offering was the ability to...

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Using digital engagement to deliver an excellent customer experience

Using behavioural insight and self-learning technology can improve the relevancy of products and offers shown to visitors, and leads to higher levels of customer engagement and greater product exposure...

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Revealing Real Customer Experiences

During Lee’s 20 minute presentation thousands of potential customers will have visited and left your site. Even more will have never reached it in the first place, and bought from a competitor. For...

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7 Ways to Drive Channel Performance through Rich Customer Experiences

Discover how Amplience can help you drive channel performance in 2014. Join Amplience Founder & CEO James Brooke as we demonstrate how the Amplience Adaptive Media Platform (AMP) helps leading...

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5 Ways to Accelerate Your Online Business Using Site Search, Navigation and...

More than 96% of visitors to eCommerce sites don’t buy. Put simply, they can’t find what they want. Your customers are telling you what they want when searching on a website — the direct understanding...

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The importance of managing your online presence

Your website is your most valuable asset. What steps should you be taking to secure and optimise it? How is your brand and advertising managed to drive traffic and revenue to your site? Learn how you...

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Delivering a relevant experience that engages and converts

Using behavioural insight and self-learning technology can improve the relevancy of products and offers shown to visitors, and leads to higher levels of customer engagement and greater product exposure...

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